Watch the recording of the webinar of September 28 and learn how to find the time to make your calls, get results and build a positive relationships with your customer.
You spend the entire day at your desk, skip lunch and head home an hour late. But, as you’re reflecting on what you did all day, you realise you didn’t really accomplish anything. It’s frustrating, right?
Save the date: The Global Process Owner Summit 2016, 21-23 September 2016, London.
The chances are that the organisation you work in has siloes, in smaller or larger extent. That is quite a pity since a lot of relevant information is lingering around in systems which are perhaps inaccessible to other teams.
It’s easy to assume your customers know your payment terms. After all, the information is probably right there in your contract and on the bottom of every invoice. But do your customers really know their responsibilities?
For the credit management function of a business, knowledge is definitely power. You need the right information to ensure the basics. But information and can also help you to make strategic decisions and speed up payment times.
Always dreamed of having X-ray vision, telekinesis, super speed or healing powers? OnGuard Connext 3.12 offers the right level of functionality for each role in your credit management process.
When you want to get someone to do something and they need a bit of convincing, there are two main options to consider. One is to punish an unwanted behaviour. The other is to offer some sort incentive.