Calling a customer and confronting them with invoices that have not been paid can be hard. But what if the customer discloses that they are having serious health problems, terminal illness or even suicide plans? How can you deal with vulnerable customers?
In today’s world, software is basically an essential part of business. No matter what your company does, you probably use software on a regular basis. Even if it’s just to check emails and write letters. So, how do you know that it’s time to invest in some new tools? Here are some signs to look out for.
De start van het nieuwe jaar laat een forse stijging van het aantal wanbetalers zien. Het aantal openstaande facturen dat de vervaldatum is gepasseerd is flink gestegen.
The National Association of Credit Management (NACM) warns credit professionals that a record-breaking $2 trillion of U.S. corporate debt will be coming due in the next five years and therefore you should be “on guard and prepare for any contingency”.
One of the problems that face businesses that are looking to put in place change is the way in which they are siloed. This is why a wider stakeholder team need to be engaged with payments – a multi-departmental approach can make the difference between success and failure.
By repositioning accounts receivable as an integral part of the organisation substantial improvements can be made business-wide. Changing the way credit management is perceived and worked with in your organisation isn’t an overnight process.
Input van andere afdelingen binnen jouw bedrijf helpt jou om je werk beter te kunnen doen. Uiteindelijk werken jullie allemaal aan het zelfde doel! Maar hoe bundel je de krachten en maak je van samenwerken iets vanzelfsprekends?
Client complaints can lead to difficulties in your order to cash department. In case you run into a contractual dispute check out these tips to help you get the situation resolved as quickly as possible: