New vulnerability guide for debt collection published

Calling a customer and confronting them with invoices that have not been paid can be hard. But what if the customer discloses that they are having serious health problems, terminal illness or even suicide plans? How can you deal with vulnerable customers?

5 signs you should invest in software

In today’s world, software is basically an essential part of business. No matter what your company does, you probably use software on a regular basis. Even if it’s just to check emails and write letters. So, how do you know that it’s time to invest in some new tools? Here are some signs to look out for.

Risk monitoring increasingly crucial

The National Association of Credit Management (NACM) warns credit professionals that a record-breaking $2 trillion of U.S. corporate debt will be coming due in the next five years and therefore you should be “on guard and prepare for any contingency”.

Involving stakeholders – Whitepaper

Input van andere afdelingen binnen jouw bedrijf helpt jou om je werk beter te kunnen doen. Uiteindelijk werken jullie allemaal aan het zelfde doel! Maar hoe bundel je de krachten en maak je van samenwerken iets vanzelfsprekends?

8 things to do if you have a contractual dispute

Client complaints can lead to difficulties in your order to cash department. In case you run into a contractual dispute check out these tips to help you get the situation resolved as quickly as possible:

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