3 minutes

The definition of insanity

What do you do when a client doesn’t respond to an invoice? Do you send them another one with a letter very similar to the first? Even though Einstein said insanity is “doing the same thing over and over again and expecting different results”.

3 minutes

Right action, right person, right time

Timing is always on our minds. When’s the best time to send out an invoice? When’s the money due? How long should we give before chasing in a payment? So what can you do to help ensure you get the right action, the right person and the right timing for your order to cash process?