4 minutes

10 essentials for credit management

Credit management has moved up the agenda in many organisations over the past years. And rightly so, because a lot can be achieved with well-structured credit management. Credit management is much more than making sure that your customers pay on time.

3 minutes

Making credit management feel good

Making customers feel good is not the priority of a credit manager, or is it? After all, you’re dealing with sensitive situations involving money – and you might not always be the bearer of good news. The key is to keep the people and the situation separate.